AT&T customers, check your plan once in a while

I’ve been a customer of AT&T every since 2003, when I got myself my first cell phone ever, and I’ve been a very good one. The proof: I set my bill to autopay from day one and even convinced a few friends to move to AT&T (mostly so that we don’t have to use the minutes to talk to each other.)

I found out Thursday that AT&T hasn’t been very nice to me.

I called the company’s customer service as there was a noticeable increase on my August bill. A helpful customer representative named Gilbert immediately took care of the false charge without much ado. While waiting for him to get the job done, I ran through my online bill and found a monthly charge of $9.99 for MobileTV service, which I had no idea existed in my plan.

Must read full story :
http://reviews.cnet.com/8301-19512_7-10355892-233.html?part=rss&subj=news&tag=2547-1_3-0-20

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