Archive for the ‘Verizon’ Category

Verizon to cut 13,000 jobs

NEW YORK (CNNMoney.com) — After posting a fourth-quarter loss, Verizon Communications, Inc. said Tuesday it plans to cut about 13,000 jobs this year.

Verizon recorded a net loss of $653 million, or 23 cents per share, compared with a profit of $1.24 billion, or 43 cents a share, a year earlier.

The loss came after the company took a charge of $3 billion for cutting a total of 17,000 jobs last year in both its landline and wireless divisions. Analysts polled by Thomson Reuters had forecast earnings of 54 cents per share.

Total sales rose to $27.1 billion, up from $24.6 billion in the same quarter last year, but below analyst estimates of $27.3 billion. The company’s fixed-line revenue plunged 3.9% to $11.5 billion from $11.9 billion last year.

Verizon (VZ, Fortune 500) CEO Ivan Seidenberg said on the company’s quarterly earnings call Tuesday that it will slash about 13,000 positions in 2010. The telecom giant previously cut 13,000 jobs from its landline business in 2008 and another 13,000 again in 2009.

Verizon’s total headcount at the end of 2010 was nearly 223,000, with 117,000 employees in the fixed-line business.

The layoffs will not be specific to any geographic area, said Bob Varettoni, a Verizon spokesman.

“We have reduced headcount in many ways: by reducing the number of contractors we use, by offering enhanced incentive separation packages, attrition, and other means,” said Varettoni. “Any layoffs were kept to a minimum because of these measures.”

Separately, Home Depot (HD, Fortune 500) also announced Tuesday that it plans to cut jobs. CEO Frank Blake said in a memo to Home Depot employees the company will eliminate 1,000 jobs nationwide.

“We are a strong company, and we are taking the necessary actions to make us even stronger as our business builds momentum,” said Blake.

Source :

http://money.cnn.com/2010/01/26/news/companies/verizon_layoffs/index.htm

Verizon gets top marks in call quality

Another day, another cell phone study from J.D. Power and Associates. This time, it’s not customer service–T-Mobile, Alltel, and Verizon Wireless tied for that honor earlier this month–but a survey of the all-important call quality.

Just like last year, Verizon was the overall winner this time around. The carrier ranked highest in the Northeast, Mid-Atlantic, Southeast, and Southwest regions. According to the study, Verizon had particular success with limiting dropped calls, failed initial connections, and late or failed text and voice messages.

In the Western region, Verizon tied with Alltel and T-Mobile (in its press release, Verizon identified T-Mobile only as “one other carrier”–meow). T-Mobile performed well in reducing the number of problems with echoes and distortion, and Alltel performed well in limiting the number of late or failed messages.

U.S. Cellular rated highest in the North Central region. It had fewer customer-reported problems with initial connections, static or interference, and late or failed voice message notifications.

AT&T rated near the bottom in all regions but the Mid-Atlantic and North Central. Sprint rated in the middle or at the bottom in all regions. See J.D. Power’s chart for the full rankings.

So what do you think? Does Verizon deserve its award?

Source :

http://news.cnet.com/8301-17938_105-10319592-1.html?part=rss&subj=news&tag=2547-1_3-0-20

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